Are you a Senior?
Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of agents who specialize in setting up accounts and placing orders for customers who may need
Instacart offers a special Senior Support Service for customers over age 60. We have a dedicated team of agents who specialize in setting up accounts and placing orders for customers who may need
Receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly. Please select Get Help at the bottom of any article in the Help Center for live chat. On the
It’s easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. Order status To check your order status on the website— Log
You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule: On a computer— Log in and click the 3 horizontal lines at the top left Click
What we do, areas and stores we serve, communicating with us
Perks, pricing, and managing your membership
Item pricing, referrals, taxes and fees
Placing an order, sharing a cart, reporting incorrect information
Tracking your order, approving changes, chatting with your shopper
Receiving your items, reporting a problem, unknown charges
Personal settings, notifications, login issues
Terms and conditions for offers, promotions, credits, and discounts
Contact our dedicated Senior Support Service if you need help getting started or with an existing order.
Daily: 8am - 11pm ET