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All Topics

How Instacart Works
What we do, areas and stores we serve, communicating with us

Instacart+
Perks, pricing, and managing your membership

Fees and Pricing
Item pricing, referrals, taxes and fees

Placing Orders
Placing an order, sharing a cart, reporting incorrect information

Order in Progress
Tracking your order, approving changes, chatting with your shopper

Delivery
Receiving your items, reporting a problem, unknown charges

Profile and Account Settings
Personal settings, notifications, login issues

Terms of Promos, Credits, & Gift Cards
Terms and conditions for offers, promotions, credits, and discounts